Legal Documents

KU9VIP App — Terms & Conditions

Please read this page carefully. Understanding these terms before using KU9VIP App is both your right and your responsibility.

Last Updated: January 2026

Important Notice By opening or using an account on KU9VIP App, you confirm that you have read and agreed to these Terms & Conditions in full. Contact support if anything is unclear.
01

Eligibility & Age Requirement

To use KU9VIP App, you must be at least 18 Years Old is required. This is a strict policy we enforce without exception. Date of birth must be provided at registration and is verified against a government-issued ID during KYC verification.

If a user registers with a false date of birth and this is subsequently proven, the account will be immediately closed and all balances may be forfeited. It is the account holder's responsibility to prevent underage members of their household from accessing the platform.

Eligibility Requirements
  • Minimum Age: 18 Years
  • Valid national ID card or passport
  • Active Bangladeshi Mobile Number
  • Each individual may operate one account only
02

Account Registration & Verification

To open an account on KU9VIP App, you must provide accurate and truthful information. Creating an account with false or misleading details is prohibited, and any such account may be closed at any time without prior notice.

Each individual may hold only one account. If the same person opens multiple accounts, or if multiple accounts are operated from the same device, IP address, or payment method, all associated accounts will be closed and any winnings will be forfeited.

As part of the KYC (Know Your Customer) process, KU9VIP App may request identity verification documents at any time. Failure to provide the required documents within the specified timeframe may result in a temporary account suspension.

03

Deposit, Withdrawal & Payment Policy

KU9VIP App supports Bangladesh's major mobile banking services — bKash, Nagad, and Rocket — as well as internet banking and cryptocurrency (USDT). The minimum deposit amount is ৳50 and the minimum withdrawal amount is ৳200.

Withdrawals may only be made to the same payment method used for the deposit — this is a mandatory policy to prevent money laundering. KYC verification must be completed before your first withdrawal.

Deposit Rules
  • Minimum: ৳50
  • Processing Time: Instant
  • Methods: bKash, Nagad, Rocket, Bank Transfer, USDT
  • No maximum daily deposit limit
Withdrawal Rules
  • Minimum: ৳200
  • Processing Time: 3–15 Minutes
  • KYC Mandatory
  • Daily Maximum: ৳1,00,000

Depositing or withdrawing using a third-party payment account is strictly prohibited. Any account found in violation will be permanently closed.

04

Bonuses, Promotions & Wagering Requirements

KU9VIP App regularly offers a variety of bonuses and promotions — including welcome bonuses, reload bonuses, cashback, free bets, and more. Each bonus comes with specific wagering or rollover requirements that must be met before any withdrawal can be made.

Bonus abuse — such as claiming the same bonus from multiple accounts or attempting to meet bonus conditions through specific betting patterns — is strictly prohibited. If such activity is detected, the bonus and any associated winnings will be voided.

Each bonus offer has a specific validity period — once expired, the bonus and any associated points will be automatically cancelled. KU9VIP App reserves the right to modify or cancel any bonus offer at any time.

General Bonus Policy
  • Each bonus can only be used once per account
  • Withdrawals are not permitted until the bonus wagering requirement has been completed
  • Maximum bet amount using bonus money is 5x the value of the bonus
  • Sports, Casino, and Mini Games may be counted separately when calculating wagering progress
05

Betting Terms & Conditions

All bets placed on KU9VIP App are subject to our rules. Once a bet is confirmed, it cannot be cancelled — however, you may settle early using the Cash Out feature where applicable.

During live betting, network delays may occasionally cause bets to be accepted or rejected. KU9VIP App is not liable for any such technical issues.

If a match or event is cancelled, the stake for the relevant bet will be returned to the original wallet. Special rules apply if a match is abandoned mid-way — in that case, please contact the support team.

Permitted Betting
  • Sports Betting (cricket, football, and more)
  • Live Casino Games
  • Slots & Mini Games
  • E-Sports Betting
Prohibited Betting
  • Opposing Bets on the Same Match (Arbitrage)
  • Use of bots or automation software
  • Match fixing or use of insider information
  • Group Betting Schemes
06

Prohibited Activities

The following activities are strictly prohibited on KU9VIP App. Any violation will result in permanent account closure and forfeiture of all balances:

  • Operating multiple accounts or using another person's account
  • Placing bets using automated software, bots, or scripts
  • Attempting to hack or gain unauthorized access to the platform
  • Using the platform for money laundering or any other form of illegal financial activity
  • Exploiting or attempting to abuse the bonus system
  • Abusive or threatening behaviour toward the support team or other users
  • Attempting to verify an account using a fake identity or forged documents

If suspicious activity is detected, KU9VIP App reserves the right to verify or suspend an account without prior notice. Information may be shared with law enforcement authorities if required.

07

Account Suspension, Closure & Recovery

KU9VIP App reserves the right to temporarily suspend or permanently close any account in the following circumstances: rule violations, suspicious activity, failure to complete KYC verification, or security concerns.

Users may also voluntarily close their account at any time. Any remaining balance will be returned via the designated payment method — however, all active bonuses will be forfeited.

To recover an account suspended in error, contact our support team and submit the required documents for identity verification.

08

Privacy & Personal Data

KU9VIP App treats the protection of your personal data as a top priority. Information provided at registration — including your name, address, phone number, and payment details — is used solely for account management and security purposes.

We do not sell or share your information with third parties — except where required by law or directed by relevant authorities. To learn more, visit our Privacy Policy Read.

09

Responsible Gaming

KU9VIP App is built for entertainment — it is not a guaranteed way to make money. We encourage all users to play responsibly. Only bet what you can afford to lose, and never chase your losses with additional bets.

Our app allows you to set daily or weekly deposit limits. You can also temporarily deactivate your account at any time — this is known as a "cooling-off period". To learn more, Responsible Gaming View Page.

If you feel gaming is becoming a problem, contact our support team immediately. We are here to help.

10

Changes to Terms & Effective Date

KU9VIP App reserves the right to update these Terms & Conditions at any time. Users will be notified of significant changes via their registered mobile number or through in-app notifications.

Continued use of the platform after any changes have been made constitutes acceptance of the updated terms. The latest version of these Terms & Conditions will always be available on this page.

If you have any questions about these Terms & Conditions or KU9VIP App in general, email us at [email protected] or reach out directly via Live Chat.

What KU9VIP App Guarantees

Secure Transactions
Every payment is protected by 256-bit SSL encryption. Your financial information remains completely confidential.
Data Privacy
Your personal data is never sold or shared with third parties.
Transparent Rules
All rules are written in plain, simple language — no hidden clauses or complicated legal jargon.
24/7 Support
For any questions about terms or payments, get instant assistance in Bengali.
Fair Gaming
All games are RNG certified and Provably Fair — results are never manipulated.
Responsible Gaming
Limit setting, cooling-off periods, and self-exclusion — always available to keep you protected.

FAQ

Wagering (or rollover) refers to the total amount you must bet before you can withdraw a bonus. At KU9VIP App, the wagering requirement for the welcome bonus is generally calculated as the bonus amount multiplied by a specified multiplier. For example, if you receive a ৳1,000 bonus with a 20x wagering requirement, you must place a total of ৳20,000 in bets before withdrawing. This does not mean you need to lose ৳20,000 — you simply need to complete that amount in bets. Each qualifying bet contributes to your wagering progress. Log in to the "Bonus" section of the app to view your current progress and remaining wagering amount. Note that Live Casino and slots games are generally fully eligible for wagering, while certain Sports Betting markets may count only partially. The specific terms for each bonus are clearly stated on the bonus page.

If you forget your password, click the "Forgot Password?" button on the login page. An OTP will be sent to your registered mobile number — use it to set a new password. The entire process takes under 3 minutes. However, if your mobile number has also changed or you have lost your phone, please contact Live Chat support directly. You will need to verify your identity by providing your national ID number, the details used when registering your account, and information about your last few transactions. Once verified, the support team will send an account recovery link to your new number.
Done reading the terms?

Get started safely on KU9VIP App today

Register in accordance with our Terms & Conditions and receive an exclusive welcome bonus.

বাংলা